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A New Approach to Trust in the Workplace

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by Carson Powell

This page/content is part of the NC State Executive Education Web Archive. It is kept only for reference, research, or record-keeping and is no longer maintained. It may not meet current accessibility standards. To request content in an accessible format, contact executiveeducation@ncsu.edu.

Roger Mayer, professor of leadership, contributed to the groundbreaking 1995 study, An Integrative Model of Organizational Trust, that has been the basis of most team trust studies today. The study’s model says that people judge trustworthiness based on three factors: ability, benevolence and integrity.

“Those factors, combined with a given individual’s natural propensity to trust people, determines how much of a risk we will take on someone else,” said Shane Snow, a leadership strategy contributor for Forbes.

However, what if we have been looking at trust’s factors backwards?

Read more on Forbes.

This article was originally published on Poole College of Management News here.