Closing the Generational Gap

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About this Session

For the first time in history, there are 4, in some cases 5, generations working alongside one another in the workplace. Differences across these generations can create frustration, tension and breakdowns in communication. These problems can stall productivity and create hostile work environments that lead to disengagement and dissatisfaction. Creating a culture where generational differences are understood, welcomed and even leveraged can result in higher performance, happier employees and better places to work.

This unique and highly engaging session will engage every attendee, no matter the age, as they learn about the differences and similarities across the five generations in the workforce, and how each can be leveraged to create cross-generational synergy that drives results. Attendees will walk away understanding general characteristics of each generation, why these characteristics are as they are, how they tend to show up at work and how each generation best receives leadership.

Program Details

Program length

2 – 4 hours

Date & Location

Clients can request their ideal dates and location when completing the session request form.


Rates are for groups of up to 30 participants*:

2-hour session: $3,500

4-hour session: $5,000


Key Takeaways

  • Demonstrate a deeper understanding of generational characteristics and why each are the way they are
  • Learn techniques for communicating more effectively with members of different generations
  • Acquire new insights on how each generation prefers to be managed in the workplace
  • Appreciate generational diversity as an organizational strength


Who Should Attend?

  • Corporate leaders seeking to increase synergy across generational boundaries within the workplace
  • Leaders and members of generationally diverse teams
  • Professionals interested in improving their understanding of other generations for the purpose of increasing performance and improving professional relationships

Facilitating your session is easy with our Program PACKages.

Every Short Session comes with a Program PACKage: a carefully-crafted toolbox designed to help you deliver your program with ease. Contents include:

  • resources for pre-program communications (to keep your participants informed about logistics/details for the upcoming session)
  • a ‘best practices’ guide to assist with in-session support for your participants (while your instructor delivers their content)
  • an outline for providing your participants with essential post-session follow-up communications

Don’t want to handle the planning? For an additional fee, you can hire one of our Exec Ed staff members to serve as your program manager; simply select the “Program Management Support” add-on option when completing your session request form.

Credential Opportunities

Individuals satisfactorily completing a course will receive documentation to apply for Continuing Education Units (CEUs) and Professional Development Hours.



Request your session today


*For organizations with far fewer than 30 participants, we will work to pair you with another organization to disperse the cost and maximize your value.