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Leadership and People Management

Develop leaders who inspire teams and drive organizational success.

Equip your teams with leadership capabilities and people management skills through proven frameworks that develop high-performing employees, foster collaboration, and drive organizational success.

Expert Insight on Leadership

In this video, Poole College leadership expert Brad Kirkman provides useful tips for leaders who manage teams in the workplace by focusing on the three dimensions of team leadership.

Program Offerings

NC State Executive Education offers expert-led professional development programs in leadership and people management, customizable for your organization’s needs. Browse our offerings and contact us to start a conversation about your team’s professional development.

3-D Team Leadership

Program Leader

Brad Kirkman, General (Ret.) H. Hugh Shelton Distinguished Professor of Leadership; author of “3-D Team Leadership” and “Unbreakable: Building and Leading Resilient Teams.”

Program Description

Revolutionize your approach to team management by mastering the complex dynamics of modern organizational teamwork. This program goes beyond traditional leadership methods, teaching you to simultaneously navigate the intricate interactions between individuals, the team as a whole, and critical sub-team dynamics. You’ll learn to diagnose team challenges, shift focus strategically, and create high-performance teams that excel in today’s complex corporate environment.

Learning Objectives

  1. Learn about the unique characteristics, motivations, and work styles of each generational cohort.
  2. Develop adaptive communication and leadership strategies that bridge generational gaps and foster mutual understanding.
  3. Identify workplace practices that maximize the collective potential of a multi-generational workforce.

Building and Leading Resilient Teams

Program Leader

Brad Kirkman, General (Ret.) H. Hugh Shelton Distinguished Professor of Leadership; author of “3-D Team Leadership” and “Unbreakable: Building and Leading Resilient Teams.”

Program Description

In today’s volatile, uncertain, complex, and ambiguous (VUCA) business environment, teams must be equipped to bounce back from inevitable setbacks. This program teaches you how to build the four essential resources of resilient teams: team confidence, teamwork roadmaps, capacity to improvise, and psychological safety. Through compelling real-world examples and practical exercises, you’ll learn specific leadership behaviors that enhance team resilience in in-person, remote, and hybrid environments.

Learning Objectives

  1. Learn techniques for developing the four key resources that distinguish resilient teams from merely high-performing ones.
  2. Build strategies for enhancing team confidence and psychological safety while improving improvisation capabilities.
  3. Develop leadership approaches that create virtually unbreakable teams in any working environment.

Coaching Skills for Supervisors and Managers

Program Leader

Leigh Shamblin, director of leadership and professor of practice

Program Description

Develop advanced coaching skills that empower and develop your team. This program provides practical, actionable strategies for managers to move beyond traditional supervision, creating a supportive environment that drives individual and collective performance.

Learning Objectives

  1. Develop techniques to provide meaningful, constructive feedback.
  2. Learn approaches to guide employee growth and professional development.
  3. Identify strategies to build more collaborative and high-performing teams.

Driving High Performance

Program Leaders

Missy Makanui, senior lecturer in management; Beth Ritter, professor of practice in human resource management; and Leigh Shamblin, director of leadership and professor of practice

Program Description

Unlock the full potential of your teams and organization by mastering the critical strategies that separate good performance from exceptional results. Drawing on extensive leadership and organizational development expertise, this program provides a comprehensive approach to building high-performance cultures, enhancing individual capabilities, and driving sustainable organizational success. You’ll gain practical insights and actionable tools to elevate performance across all levels of your organization.

Learning Objectives

  1. Gain insights and practical tools to enhance performance across all levels of your organization.
  2. Develop strategies to identify and overcome performance barriers.
  3. Practice targeted approaches to motivate and align teams toward peak performance.

Emotional Intelligence

Program Leader

Kristin Hiemstra, lecturer, NC State Poole College of Management; speaker and emotional intelligence expert

Program Description

Develop your capacity to identify, understand, and effectively manage emotions in yourself and others. This program provides practical tools for enhancing emotional intelligence to drive better business outcomes and leadership effectiveness. Through interactive exercises and real-world applications, you’ll learn how to build emotional resilience, manage workplace stress, and create psychologically safe environments that enhance team performance.

Learning Objectives

  1. Create methods for recognizing and managing emotional dynamics in professional settings.
  2. Develop techniques to build emotional resilience and reduce workplace stress.
  3. Implement strategies for leading with greater authenticity and emotional awareness.

Empowerment and Relationships

Program Leader

Roger Mayer, professor of leadership, NC State Poole College of Management

Program Description

Explore the critical connections between trust, leadership, and organizational effectiveness, gaining practical insights into building more engaged and high-performing teams. This program delves into the core principles of workplace relationships and employee empowerment, providing you with strategies to enhance communication, motivation, and collaborative potential across your organization.

Learning Objectives

  1. Develop strategies to cultivate trust and meaningful relationships across organizational levels.
  2. Learn techniques for effectively empowering team members while maintaining accountability.
  3. Identify key approaches to creating a culture of mutual respect and collaborative achievement.

Influence Without Authority

Program Leader

Beth Ritter, professor of practice in human resource management

Program Description

Navigate workplace challenges by learning how to effectively persuade and motivate others, regardless of your formal role or title. This program gives you practical tools to communicate more powerfully, build stronger relationships, and drive results through strategic influence and collaborative approaches.

Learning Objective

  1. Learn strategies to recognize and implement different methods of influence.
  2. Gain techniques to improve negotiation skills and interpersonal effectiveness.
  3. Identify approaches to strengthen awareness of organizational interrelationships.

Leader’s Guide to Unlocking Business Value with AI

Program Leaders

Chris Hitch, adjunct lecturer, NC State Poole College of Management; director of client relations, NC State Executive Education, and Pramod Singh, co-founder, chief product and analytics officer, Inquisite

Program Description

Discover how to strategically evaluate and implement AI initiatives that drive competitive advantage for your organization. Through practical frameworks and real-world examples, you’ll learn to identify high-impact opportunities, make informed AI adoption decisions, and lead successful implementations. This program moves beyond the hype to help you create sustainable business value through AI.

Learning Objectives

  1. Learn techniques for addressing psychological factors like motivated reasoning that affect analytics interpretation.
  2. Develop approaches for navigating group dynamics that can resist or enhance analytic adoption.
  3. Build strategies for ensuring analytics projects deliver meaningful organizational value.

Leading and Managing Change

Program Leaders

Brad Kirkman, General (Ret.) H. Hugh Shelton Distinguished Professor of Leadership; author of “3-D Team Leadership” and “Unbreakable: Building and Leading Resilient Teams” and Leigh Shamblin, director of leadership and professor of practice

Program Description

Master the art of organizational change through an immersive, simulation-based learning experience that transforms how you lead and manage transformational initiatives. This program goes beyond traditional change management approaches, providing you with a powerful, practical framework to assess, plan, and successfully implement organizational change. You’ll develop critical skills to navigate complex transitions, build resilient teams, and drive meaningful strategic transformation.

Learning Objectives

  1. Experience an outcomes-oriented change management approach that aligns, engages, and empowers teams.
  2. Build essential leadership skills including empathy, influence, and adaptability in dynamic organizational environments.
  3. Learn strategies to identify and mitigate potential barriers to successful change implementation.

Leading Excellence: Organizational Context and the Leader’s Role in Changing and Transforming

Program Leader

Karen Jansen, department head and professor in Management, Innovation and Entrepreneurship, NC State Poole College of Management

Program Description

Gain cutting-edge strategies to design and lead transformations that drive organizational excellence. Through expert-led sessions and hands-on simulations, you’ll learn to create compelling visions, rally stakeholders, and architect change that aligns with your unique organizational context.

Learning Objectives

  1. Hone your ability to strategically plan and direct organization-wide change
  2. Enhance your communication skills to inspire commitment, manage resistance, and create alignment
  3. Cultivate an excellence-oriented leadership approach to achieve peak performance during transformation

Managing Across Five Generations

Program Leader

Brad Kirkman, General (Ret.) H. Hugh Shelton Distinguished Professor of Leadership; author of “3-D Team Leadership” and “Unbreakable: Building and Leading Resilient Teams”

Program Description

Navigate the increasingly complex modern workforce by exploring the nuanced dynamics of multi-generational teams. This program provides a comprehensive approach to understanding, motivating, and effectively leading teams that span five distinct generations, from traditionalists to Gen Z. You’ll gain practical strategies to bridge generational divides, leverage different strengths, and create a cohesive, high-performing workplace culture that transcends age-based differences.

Learning Objectives

  1. Learn about the unique characteristics, motivations, and work styles of each generational cohort.
  2. Develop adaptive communication and leadership strategies that bridge generational gaps and foster mutual understanding.
  3. Identify workplace practices that maximize the collective potential of a multi-generational workforce.

Relational Analytics: Managing Talent by Managing Informal Social Networks

Program Leader

Tom Zagenczyk, professor of management, NC State Poole College of Management

Program Description

Strengthen your approach to talent management by understanding the power of informal workplace networks. This program teaches you how to identify and leverage the hidden social structures that drive organizational performance. Through evidence-based frameworks and practical examples, you’ll learn how network analysis can enhance employee engagement, improve collaboration, and boost team effectiveness.

Learning Objectives

  1. Learn techniques for mapping and analyzing informal social networks within your organization.
  2. Develop strategies for using network insights to improve talent management and team performance.
  3. Build approaches for strengthening workplace relationships and reducing destructive social dynamics.

Transformational Management Program

Program Leader

Karen Jansen, department head and professor in Management, Innovation and Entrepreneurship, NC State Poole College of Management

Program Description

Transform your leadership approach and drive meaningful organizational change with this comprehensive program that goes beyond traditional management techniques. Drawing on cutting-edge research and real-world insights, you’ll develop a holistic framework for leading complex organizational transformations, empowering your team to navigate uncertainty, drive innovation, and create sustainable performance. This program provides a deep dive into the strategic and human elements of organizational change, equipping you with the skills to become a truly transformative leader.

Learning Objectives

  1. Develop a comprehensive approach to designing and implementing organizational transformation strategies.
  2. Build advanced change management skills that address both systemic challenges and individual human dynamics.
  3. Create adaptive leadership frameworks that foster innovation, resilience, and continuous organizational learning.

Using Influence and Negotiation to Foster Cooperative Relationships at Work

Program Leader

Tom Zagenczyk, professor of management, NC State Poole College of Management

Program Description

Build and maintain cooperative relationships at work through proven influence and negotiation techniques. This program provides you with research-backed strategies for fostering positive workplace dynamics. Through practical exercises and real-world scenarios, you’ll learn how to navigate complex interpersonal situations and create mutually beneficial outcomes.

Learning Objectives

  1. Master frameworks for understanding different types of workplace relationships and their unique dynamics.
  2. Develop techniques for influencing across organizational levels while maintaining trust and credibility.
  3. Build strategies for negotiating win-win solutions that strengthen professional relationships.

Let’s get started.

We invite you to contact us to start a conversation about professional development for you or your team.

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