Beth Ritter, professor of practice in human resource management and Leigh Shamblin, director of leadership and professor of practice

Master the essential skills of clear, impactful communication that drives organizational success. This program provides practical strategies for communicating with purpose, building strong interpersonal connections, and influencing others effectively across different professional contexts.

1. Develop techniques to communicate more clearly and confidently.
2. Learn strategies to build rapport and credibility with a variety of stakeholders.
3. Practice approaches to enhance your ability to persuade and inspire others.

Beth Ritter, professor of practice in human resource management

Navigate workplace challenges by learning how to effectively persuade and motivate others, regardless of your formal role or title. This program gives you practical tools to communicate more powerfully, build stronger relationships, and drive results through strategic influence and collaborative approaches.

1. Learn strategies to recognize and implement different methods of influence.
2. Gain techniques to improve negotiation skills and interpersonal effectiveness.
3. Identify approaches to strengthen awareness of organizational interrelationships.

John Slankas, senior research scholar, Laboratory for Analytic Sciences; assistant adjunct professor, Department of Computer Science, NC State University

Transform complex data into compelling narratives that drive action. This program equips you with proven techniques to craft and deliver data stories that resonate with different audiences. Through hands-on practice and expert guidance, you’ll learn how to structure narratives that make data meaningful and memorable while maintaining analytical rigor.

1. Master approaches for turning data insights into clear, persuasive stories that inspire action.
2. Develop techniques for adapting your data narrative to different stakeholder needs and technical backgrounds.
3. Build storytelling skills that enhance data visualization and presentation effectiveness.

Tom Zagenczyk, professor of management, NC State Poole College of Management

Build and maintain cooperative relationships at work through proven influence and negotiation techniques. This program provides you with research-backed strategies for fostering positive workplace dynamics. Through practical exercises and real-world scenarios, you’ll learn how to navigate complex interpersonal situations and create mutually beneficial outcomes.

1. Master frameworks for understanding different types of workplace relationships and their unique dynamics.
2. Develop techniques for influencing across organizational levels while maintaining trust and credibility.
3. Build strategies for negotiating win-win solutions that strengthen professional relationships.